Lubricity's 15-Day Satisfaction Guarantee
Lubricity stands behind its premium mouth spray solution and offers a money-back guarantee to our customers who are not satisfied with the product. This guarantee applies to orders made through the Lubricity website, and only for those who have had the product for no more than 15 days.
HOW TO CLAIM: To submit a guarantee request, please call 1-866-265-6105 during Lubricity’s business hours of Monday – Friday (9am – 5pm EST), or fill out the form below. Please provide information regarding when you purchased Lubricity, your order number, and what your complaint is.
GUIDELINES: Lubricity’s satisfaction guarantee can be utilized one time per customer. Refunds will be made in US dollars and will account for the amount paid by the customer (taxes and shipping charges are non-refundable). Lubricity reserves the right to deny a guarantee request if it is determined that a customer is abusing the guarantee or has engaged in fraud.